Privacy Policy

1. Privacy and Confidentiality: We are committed to protecting your privacy and keeping your medical information confidential. 

2. Telemedicine Limitations: Telemedicine consultations have limitations and may not be suitable for all medical conditions. In some cases, an in-person visit may be necessary for proper diagnosis and treatment. 

3. Emergency Situations: Telemedicine services are not intended for emergencies. If you have a medical emergency, please call your local emergency number or go to the nearest emergency room. 

4. Patient Responsibility: It is your responsibility to provide accurate and complete information during consultations and to follow the advice and treatment plans provided by healthcare providers. 

5. Technology Requirements: You are responsible for ensuring you have access to the necessary technology (such as internet connection, video/audio capabilities) for consultations. 

6. Payment and Fees: Payment for eClinic services may be required, and fees may vary depending on the services provided. Payment information will be provided prior to scheduling appointments. 

7. Cancellation and Rescheduling: Please provide adequate notice if you need to cancel or reschedule a eClinic appointment to avoid any fees or penalties. 

8. Termination of Services: We reserve the right to terminate eClinic services for any reason, including non-compliance with these terms and conditions or inappropriate use of the service. 

9. Acceptance of Terms: By signing up for eClinic services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.